Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at anthonyscoalcafe.click, place orders, sign up for promotions, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and care.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

This Privacy Policy is governed by and construed in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), where applicable.

1. About Us

Anthony's Coal Fired Pizza operates as a food service business dedicated to providing high-quality, coal-fired cuisine to our valued customers. We take the privacy and security of your personal information seriously and are fully committed to complying with all applicable data protection laws in the United States.

2. Information We Collect

We collect various categories of personal information depending on how you interact with us. Below is a comprehensive description of the types of data we may collect from you.

2.1 Personal Identification Information

When you create an account, place an order, sign up for our loyalty program, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Billing and delivery address (including street address, city, state, and ZIP code)
• Date of birth (for age verification and promotional purposes)
• Username and password for registered accounts
• Payment information (processed securely through third-party payment processors; we do not store full credit card numbers)

2.2 Order and Transaction Data

When you place an order through our website or interact with our services, we collect:

• Order history and details (items ordered, order frequency, order value)
• Delivery preferences and special instructions
• Payment method type (e.g., credit card, debit card)
• Transaction IDs and confirmation numbers
• Loyalty points, rewards redemptions, and discount usage history

2.3 Usage Data and Website Analytics

When you visit our website, we automatically collect certain technical and behavioral information about your visit, including:

• Internet Protocol (IP) address
• Browser type and version
• Operating system and device type
• Pages visited and time spent on each page
• Referring website URLs
• Click patterns and navigation paths
• Session duration and bounce rates
• Date and time of your visit
• Search queries entered on our website

2.4 Device Information

We may collect information about the devices you use to access our website, such as:

• Device identifiers (e.g., mobile advertising IDs)
• Hardware model
• Screen resolution and display settings
• Mobile network information
• App version (if applicable)

2.5 Cookie and Tracking Technology Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information, please refer to Section 8 of this policy (Cookie Usage).

2.6 Communications Data

If you contact us via email, phone, or our website contact form, we may retain records of those communications, including:

• The content of your messages
• Your contact details as provided
• Records of your complaints, inquiries, or feedback
• Customer service interactions and resolutions

2.7 Marketing Preferences

When you opt in to receive promotional communications from us, we collect your preferences regarding:

• Email marketing subscriptions
• SMS/text message marketing consent
• Promotional offers and coupon preferences
• Communication frequency preferences

2.8 User-Generated Content

If you submit reviews, photos, comments, or other content through our website or social media channels associated with our brand, we may collect and store that content along with your username or display name.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Below are the primary ways we use your data:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and delivery requests
• Managing your account and loyalty program membership
• Sending order confirmations, receipts, and delivery status updates
• Responding to your inquiries, complaints, and customer service requests
• Facilitating payment processing and fraud prevention

3.2 Website Improvement and Analytics

• Analyzing website traffic, usage patterns, and user behavior to improve our website functionality
• Conducting A/B testing to optimize user experience
• Diagnosing technical issues and bugs
• Understanding how customers discover and interact with our services
• Developing new features, products, and promotions based on user feedback and data

3.3 Marketing and Promotional Communications

• Sending you promotional emails, special offers, and newsletters (only with your consent or where permitted by law)
• Delivering targeted advertising based on your preferences and browsing behavior
• Notifying you of new menu items, seasonal promotions, and loyalty rewards
• Conducting surveys to gather your opinions and improve our offerings
• Running contests, sweepstakes, and special events

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal obligations
• Enforcing our Terms of Service and other agreements
• Detecting and preventing fraud, unauthorized access, and security breaches
• Protecting the rights, property, and safety of our customers, employees, and the public
• Responding to lawful requests from law enforcement and government authorities

3.5 Personalization

• Personalizing your experience on our website based on your preferences and order history
• Recommending menu items based on past orders
• Displaying location-specific promotions and menus

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your data with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with various third-party service providers who assist us in delivering our services. These parties are contractually obligated to use your information only for the purposes specified by us and in compliance with applicable law. They include:

• Payment Processors: Secure payment gateways (e.g., Stripe, Square) that handle transaction data
• Delivery Partners: Third-party delivery services used to fulfill food orders
• Email Marketing Platforms: Services used to send promotional emails and newsletters
• Analytics Providers: Tools such as Google Analytics that help us understand website performance
• Cloud Hosting Providers: Servers and infrastructure providers who host our website and data
• Customer Support Tools: Platforms used to manage customer inquiries and support tickets
• SMS Marketing Providers: Platforms used for text message marketing campaigns

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights or property of Anthony's Coal Fired Pizza
• Prevent or investigate possible wrongdoing or illegal activity
• Protect the personal safety of users of our website or the public
• Comply with the FTC Act or other consumer protection regulations

4.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data by posting a notice on our website or sending you a direct communication.

4.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes. This data does not constitute "personal information" under applicable law.

4.5 With Your Consent

We may share your information with other third parties when you have provided your explicit consent for us to do so.

5. Data Security Measures

The security of your personal information is of paramount importance to us. We implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our website
• Encryption of sensitive data stored in our databases
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure password hashing and salting for user accounts
• Two-factor authentication options for account access

5.2 Administrative Safeguards

• Employee training on data privacy and security practices
• Role-based access controls that limit employee access to personal data on a need-to-know basis
• Confidentiality agreements with employees and contractors who handle personal data
• Regular review and updates to our privacy and security policies

5.3 Physical Safeguards

• Secure data centers with restricted physical access
• Physical security controls at office locations where data may be processed

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring these rights to the fullest extent required by applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. (Note: We do not sell personal information for monetary consideration.)
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may have the right to limit how we use and disclose your sensitive personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your California privacy rights.

6.2 General Privacy Rights (All Users)

Regardless of your state of residence, we extend the following rights to all users of our website:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate information.
• Right to Deletion: You may request the deletion of your account and associated personal data.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a commonly used, machine-readable format.
• Right to Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below. We will respond to verifiable requests within the timeframes required by applicable law (generally within 45 days, with possible extensions of an additional 45 days where necessary):

• Email: [email protected]
• Website: anthonyscoalcafe.click

To protect your privacy and security, we may require you to verify your identity before processing your request. We will not charge a fee for processing reasonable requests unless they are excessive, repetitive, or manifestly unfounded.

7. Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of data:

When personal information is no longer required, we will securely delete or anonymize it in accordance with industry best practices.

8. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit our website.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled without affecting core functionality (e.g., shopping cart, login session).
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
• Functionality Cookies: Allow the website to remember your preferences and personalize your experience (e.g., saved addresses, preferred menu items).
• Marketing and Advertising Cookies: Used to deliver targeted advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at www.aboutads.info.

For more detailed information about the specific cookies we use, their purpose, and how to manage them, please review our full Cookie Policy available on our website at anthonyscoalcafe.click.

9. Children's Privacy

We are fully committed to complying with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 years of age without verifiable parental consent.

If you are under 18 years of age, you may not use our website or submit any personal information to us. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate the matter and delete any such information from our systems upon verification.

We do not knowingly market our services to children, and we do not use the personal information of children for any commercial purpose.

10. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and our website is primarily operated from the United States. If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services, you consent to the transfer of your personal information to the United States. We take all reasonable steps to ensure that any such transfers are made in accordance with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.

If you are located in a jurisdiction with specific data transfer requirements (such as the European Union or the United Kingdom), we will comply with applicable legal mechanisms for cross-border data transfers. However, our primary user base is within the United States, and our services are designed and marketed for U.S. residents.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or embedded content (such as Google Maps, social media feeds, or third-party review platforms). These third-party websites have their own privacy policies, which we strongly encourage you to review. We are not responsible for the privacy practices, content, or data handling of any third-party websites or services.

The inclusion of a link to a third-party website on our site does not imply our endorsement of that website or its privacy practices. Your interactions with third-party websites are governed solely by their respective privacy policies and terms of service.

12. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites and online services. At this time, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to browser DNT signals. However, you can manage your cookie preferences as described in Section 8 of this policy.

We will continue to monitor developments regarding DNT standards and will update this policy as industry standards evolve.

13. California "Shine the Light" Law

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits California residents to request information about our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected] with "Shine the Light Request" in the subject line. We will respond within 30 days of receiving your request.

14. How to File a Complaint with a Data Protection Authority

If you have concerns about how we handle your personal information and are not satisfied with our response to your inquiry or privacy request, you have the right to file a complaint with an appropriate regulatory authority.

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) enforces consumer protection laws in the United States, including those related to unfair or deceptive practices involving personal data. You may contact the FTC at:

• Website: www.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580

14.2 California Attorney General (for California Residents)

California residents who believe their rights under the CCPA or CPRA have been violated may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

14.3 State Attorneys General

Residents of other states may also have the right to file complaints with their respective state Attorneys General's offices regarding privacy violations. We encourage you to contact your state's consumer protection office for more information about your rights.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website notifying users of the changes
• Send an email notification to registered users where required by law or where we deem appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated Privacy Policy.

If we make changes that materially reduce your rights or significantly alter how we use your personal information, we will seek your renewed consent where required by applicable law.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are committed to resolving any privacy concerns promptly and transparently.

We will make every effort to respond to your privacy inquiries within 30 business days. For verified requests under the CCPA/CPRA, we will respond within the legally required timeframe of 45 days, with a possible extension of an additional 45 days where necessary, provided we notify you of the extension within the initial 45-day period.

When contacting us regarding privacy matters, please include the following information to help us process your request efficiently:

• Your full name and contact information
• A description of your request or concern
• Your state of residence (for rights-specific requests)
• Any relevant account information (e.g., email address associated with your account)

This Privacy Policy was last reviewed and updated on July 18, 2026. Anthony's Coal Fired Pizza reserves all rights to enforce, modify, or supplement this policy as permitted by applicable law. This policy constitutes the entire understanding between you and Anthony's Coal Fired Pizza regarding the collection and use of your personal information in connection with the use of our website and services at anthonyscoalcafe.click.